The navigation languages of the latitid.com website are Portuguese, English, and Spanish. However, please do not hesitate to contact us if a translation into your language is required.

We are sorry that the item you wanted is sold out! LATITID does not plan to restock sold-out items. However, in the event of a return, items that were previously sold out on the website may become available online again.

In this case, if you would like to be notified if the item eventually becomes available again, you can select the "Notify me when it arrives" option on the product page. After that, you just need to select the size you want and the email address you would like to be notified at! This way, you will be immediately notified if the item becomes available again.

Even so, it may not be possible to find the item you want again; in that case, contact us by email and we will advise you according to your preferences.

Unfortunately, we cannot predict the exact arrival date of the product.

If you would like to be notified if the item eventually comes back in stock, you can select the "Notify me when it arrives" option on the product page. After that, you just need to select the size you want and the email address you wish to be notified at. This way, you will be notified immediately as soon as there is stock available.

If you have selected different sizes for the top and bottom, please bear in mind that LATITID will notify you individually about the availability of each part, and cannot guarantee that both parts will be available in the desired sizes at the same time.

Our store stock is separate. Only the items listed in our online store can be shipped by courier/post.

However, in the event of a return, the item that was out of stock may become available online again.

Our bikinis are only sold as sets, so it is not possible to purchase either of the pieces separately.

For selected items, it is possible to combine different sizes for the top and bottom, of the same style and the same colour, subject to available stock; however, the items cannot be purchased individually.

LATITID produces all its items in specialised factories, so no item can be customised or altered.

We do not accept reservations or pre-orders for items that are not yet available. The “Waitlist” is a tool that will notify you as soon as the item you selected becomes available online.

If you forget your password, you can recover it on the login page. You will only need to enter your email address, and you will receive an email with all the instructions to follow to recover your password.

Yes. You can remove any items you do not want from your shopping cart at any time before completing your order.

If you have received an item that was not part of your order, please accept our sincerest apologies. In this case, please contact our customer support team at shop@latitid.com or by phone on +351 962 530 055.

You can check the availability of our items using the “In-Store Availability” option on each product page. This information is for guidance only.

In Portugal, LATITID products can be purchased at our physical stores (Lisbon and Porto) and, during the summer, at our pop-up store in Comporta (only between June and September). You can also find us at any of our partners' points of sale. If you would like more information about our partners, please contact us at shop@latitid.com.

 

Orders are limited to available stock

 

The purchase agreement for the products available at www.latitid.com, as well as the associated shipping service, is formalized upon payment authorization of the order.

The use of the purchased products for commercial purposes, specifically for resale, is expressly prohibited.